There is a popular tendency in management science towards what could be called “theory denial”: the denial of the significance of theory for the development of management thought and action. We contend that this theory denial is just wrong, in the light of empirical evidence, and that is a...

• Trust is described as an elusive concept (Gambetta 1988), difficult to describe, understand and, therefore, manage. The Trust in Construction project undertook 6 exploratory case studies, of which 4 are presented in this paper, in order to understand how trust is formed, and the impact this...

Innovation-led performance improvement in the construction industry is significantly influenced by the innovation performance of small firms. There is a dearth of research investigating innovation from the perspective of the small construction firm. This paper contributes to this underdeveloped...

One reason for the interest in performance-based building is that it is commonly advocated as a powerful way of enhancing innovation performance by articulating building performance outcomes, and by offering relevant procurement actors the discretion to innovate to meet these performance...

Small construction knowledge-intensive professional service firms (SCKIPSFs) are becoming increasingly important agents of innovation within the construction industry. The nature and process of innovation in SCKIPSFs, however, is generally considered through the constraining prism of research...

Relevant literature is synthesized to provide a holistic picture of our current knowledge of innovation in small, project-based firms, highlighting significant gaps in the broad areas of ‘focus and outcome’, ‘organizational capabilities’, ‘context’ and ‘process’. Research...

This paper considers the problem of designing a returns policy in a supply chain from a supplier's perspective. The supply chain considered here is assumed to have one supplier and one retailer who serves a random demand of a product with a short life cycle. The retailer can return all the...

This paper considers the application of capital replacement models at Mass Transit Railway Corporation Limited (MTRCL), Hong Kong. A particular characteristic of the replacement problems considered is that costs relating to existing equipment are generally constant or increasing only slowly....