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~subject:"AHP approach"
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AHP approach
Greece
9
Quality management
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Dienstleistungsqualität
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Quality function deployment
6
Qualitätsmanagement
6
AHP-Verfahren
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Consumer behaviour
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OR in service industries
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Georgiou, Andreas C.
5
Andronikidis, Andreas
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Gotzamani, Katerina
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Kamvysi, Konstantina
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Paltayian, George
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Dey, Prasanta Kumar
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Goniadis, Ioannis
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Gotzamani, Katerina D.
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Business process management journal
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International journal of quality & reliability management
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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Aligning customer requirements and organizational constraints to service processes and strategies
Paltayian, George
;
Gotzamani, Katerina D.
;
Georgiou, …
- In:
Business process management journal
23
(
2017
)
5
,
pp. 1018-1042
Persistent link: https://www.econbiz.de/10011785811
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2
Integrating DEAHP and DEANP into the quality function deployment
Kamvysi, Konstantina
;
Gotzamani, Katerina
;
Georgiou, …
- In:
The TQM journal : the international review of …
22
(
2010
)
3
,
pp. 293-316
Persistent link: https://www.econbiz.de/10003978229
Saved in:
3
Evaluating higher education teaching performance using combined analytic hierarchy process and data envelopment analysis
Thanassoulis, Emmanuel
;
Dey, Prasanta Kumar
;
Petridis, …
- In:
Journal of the Operational Research Society : OR
68
(
2017
)
4
,
pp. 431-445
Persistent link: https://www.econbiz.de/10011656653
Saved in:
4
A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
5
A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage
Paltayian, George
;
Georgiou, Andreas C.
;
Gotzamani, Katerina
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 150-172
Persistent link: https://www.econbiz.de/10014470825
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