This timely book investigates the experiences of employees at all levels of Boeing Commercial Airplanes (BCA) during a ten-year period of dramatic organizational change. As Boeing transformed itself, workers and managers contended with repeated downsizing, shifting corporate culture, new roles...

The good, the bad and the ugly is portrayed in Turbulence: Boeing and the State of American Workers and Managers, a longitudinal case study of Boeing Commercial Airlines and its employees during a decade of chaos and turmoil. Why Boeing? As the United States' largest exporter and as half of a...