This study skims the much debatable issue of customer satisfaction (quality matching expectations) in the banking system, as for banks are the main actors of the Albanian financial system. In fact, the customer satisfaction in the banking sector is an important criterion for customer to...

Social media has become a must for everyone to stay in touch with the rest of the world. Immense information and data are exchanged through social media every instant. With more than 800 million active users. Facebook has turned to be both a basic tool for and a mirror of social interaction,...

This paper examines the level of IT usage by companies in the Albanian commercial centers. The paper provides an discussion of the relevant literature on the importance of adapting information technology (IT) by entrepreneurships in a given country. Specific application to some specific...

The booming lending period and many lenders (16 banks and 21 non-bank financial Institutions in Albania) brought about unprecedented competition in credit markets within Albania. Economists usually view lending and competition favorably, but in Albania resulted in a number of unforeseen...

The medicinal and aromatic plants (MAPs) represent a very important sector for the Albanian economy. According the COMTRADE 2018 statistics, this sector exports rank the country at the 16-th position in the World, indicating that Albania has a very big economical potential in this area (Hoxha,...

Economic cooperation and trade between countries of region is very important as a opening step for entering in big markets like EU-s. All agreements have a huge impact in customs administration for elimination of customs taxes and for facilitation of trade during customs crossing. Trade...