Oseni, Umar A.; Adewale, Abideen Adeyemi; Omoola, Sodiq O. - In: International Journal of Law and Management 60 (2018) 1, pp. 34-54
Purpose The paper aims to examine the perceptions of three major stakeholders – bankers, lawyers and customers – in the Islamic banking industry in Malaysia to assess their behavioural intention to use the proposed online dispute resolution (ODR) mechanism. Design/methodology/approach The...