Shad, Zahra; Roghanian, Emad; Mojibian, Fatemeh - In: Journal of Industrial Engineering International 10 (2014), pp. 1-8
Quality function deployment (QFD) is a customer-driven approach, widely used to develop or process new product in order to maximize customer satisfaction. Last researches used linear physical programming (LPP) procedure to optimize QFD; however, QFD issue involved uncertainties, or fuzziness,...
