Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an...

Communication principles for leadership -- Communicating and leading at work -- Being aware of self and others -- Using verbal and nonverbal messages -- Listening and responding -- Adapting to differences -- R elationship skills -- Relating to others at work -- Interviewing principles and skills...