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Employees' company reputation-related social media competence : scale development and validation

Walsh, Gianfranco; Schaarschmidt, Mario; Korflesch, … - In: Journal of interactive marketing : a quarterly … 36 (2016), pp. 46-59

Persistent link: https://www.econbiz.de/10011615970

Online-Reputationskompetenz von Mitarbeitern : mit Social-Media-Reputationsmanagement das Unternehmensimage stärken

Schaarschmidt, Mario (ed.); Walsh, Gianfranco (ed.); … - 2019

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Online-Reputationskompetenz von Mitarbeitern : mit Social-Media-Reputationsmanagement das Unternehmensimage stärken

Schaarschmidt, Mario (ed.); Walsh, Gianfranco (ed.); … - 2019

Herausforderung der Messung von Kompetenzen zur Social-Media-Nutzung -- Die Rolle von Social Media Guidelines -- Ein Blended-Learning-Konzept zur Qualifizierung von Mitarbeitenden -- Analyse von Unternehmensbewertungsportalen -- Treiber des sog. "Bad Mouthings" im Unternehmenskontext --...

Persistent link: https://www.econbiz.de/10012402255

Surface-acting outcomes among service employees with two jobs : investigating moderation and mediation effects

Walsh, Gianfranco; Dahling, Jason J.; Schaarschmidt, Mario - In: Journal of service management 27 (2016) 4, pp. 534-562

Persistent link: https://www.econbiz.de/10011563670

Cross-cultural assessment of a short scale to measure employees' company reputation-related social media competence

Walsh, Gianfranco; Schaarschmidt, Mario; Teng, Lefa - In: Corporate reputation review : an international journal 23 (2020) 2, pp. 78-91

Persistent link: https://www.econbiz.de/10012296147

Finding meaning in contradiction on employee review sites : effects of discrepant online reviews on job application intentions

Könsgen, Raoul; Schaarschmidt, Mario; Ivens, Stefan; … - In: Journal of interactive marketing : a quarterly … 43 (2018), pp. 165-177

Persistent link: https://www.econbiz.de/10011920098

When employees speak as they like : bad mouthing in social media

Ivens, Stefan; Schaarschmidt, Mario; Könsgen, Raoul - In: Corporate reputation review 24 (2021) 1, pp. 1-13

Persistent link: https://www.econbiz.de/10012433556

Emotional intelligence in front-line/back-office employee relationships

Kearney, Treasa; Walsh, Gianfranco; Barnett, Willy; … - In: The journal of services marketing 31 (2017) 2, pp. 185-199

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Service employees' job demand and two types of deviance : the moderating role of organizational resources

Hammes, Eva Katharina; Walsh, Gianfranco - In: Marketing : ZFP ; journal of research and management 39 (2017) 1, pp. 15-26

Persistent link: https://www.econbiz.de/10011780836