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Inconsistent organizational images of luxury hotels : exploring employees' perceptions and dealing strategies
Kanwal, Hira; Van Hoye, Greet - In: Tourism management perspectives : TMP 36 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012421378
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Hotel employee work engagement and its consequences
Lee, JungHoon; Ok, Chihyung - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
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Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon; Ok, Chihyung - In: International journal of hospitality management 44 (2015), pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
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Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook; Cho, Seonghee - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 642-662
Persistent link: https://www.econbiz.de/10013164488
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Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry?
Karatepe, Osman M.; Rezapouraghdam, Hamed; Hassannia, … - In: Journal of hospitality marketing & management 30 (2021) 3, pp. 326-353
Persistent link: https://www.econbiz.de/10012513775
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Hotel CSR and job satisfaction : a chaordic perspective
Farmaki, Anna; Pappas, Nikolas; Kvasova, Olga; … - In: Tourism management : research, policies, practice 91 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013271650
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Linking LMX, engagement, innovative behavior, and job performance in hotel employees
Kim, Min-Seong; Koo, Dong-Woo - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3044-3062
Persistent link: https://www.econbiz.de/10011804916
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Supervisor support and work engagement of hotel employees in Malaysia : is it different for men and women?
Ling Suan Choo; Nasurdin, Aizzat Mohd - In: Gender in management : an international journal 31 (2016) 1, pp. 2-18
Persistent link: https://www.econbiz.de/10011546200
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Empowerment: hotel employees' perspective
Kartinah Ayupp; Chung, Then Hsiao - In: Journal of industrial engineering and management : JIEM 3 (2010) 3, pp. 561-575
An empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within the industry. Factors such as communication, coaching, participation,...
Persistent link: https://www.econbiz.de/10011899458
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Antecedents and consequences of work engagement among frontline employees in Turkish hotels
Burke, Ronald J.; Koyuncu, Mustafa; Fiksenbaum, Lisa; … - In: Journal of transnational management : the official … 18 (2013) 3, pp. 191-203
Persistent link: https://www.econbiz.de/10010199986