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The hospitality culture scale : a measure organizational culture and personal attributes

Dawson, Mary; Abbott, JeAnna; Shoemaker, Stowe - In: International journal of hospitality management 30 (2011) 2, pp. 290-300

Persistent link: https://www.econbiz.de/10008908392

Perceived organizational support, career satisfaction, and performance outcomes : a study of hotel employees in Cameroon

Karatepe, Osman M. - In: International journal of contemporary hospitality management 24 (2012) 5, pp. 735-752

Persistent link: https://www.econbiz.de/10009568731

Investigating the antecedents and consequences of burnout and isolation among flight attendants

Chen, Ching-fu; Kao, Ya-ling - In: Tourism management : research, policies, practice 33 (2012) 4, pp. 868-874

Persistent link: https://www.econbiz.de/10009510719

Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?

Lee, Yong-ki; Kim, Young; Son, Moon Hyun; Lee, Doo-jin - In: International journal of hospitality management 30 (2011) 4, pp. 942-952

Persistent link: https://www.econbiz.de/10009242075

The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies

Sucher, Worarak; Cheung, Catherine - In: International journal of hospitality management 49 (2015), pp. 93-104

Persistent link: https://www.econbiz.de/10011379954

Core self-evaluations and job performance : the mediating role of employees' assimilation-specific adjustment factors

Song, Zibin; Chathoth, Prakash K. - In: International journal of hospitality management 33 (2013), pp. 240-249

Persistent link: https://www.econbiz.de/10009746373

Consequences of empowerment among restaurant servers : helping behaviors and average check size

Kim, Peter Beomcheol; Losekoot, Erwin; Milne, Simon - In: Management decision : MD 51 (2013) 4, pp. 781-794

Purpose: This study seeks to investigate the impact of empowerment on both organizational citizenship behavior (OCB) and average check size per customer for individual restaurant servers in the United States. Design/methodology/approach: This empirical study was designed by using three different...

Persistent link: https://www.econbiz.de/10009755740

Effects of attitudes vs experience of workplace fun on employee behaviors : focused on Generation Y in the hospitality industry

Choi, Young Gin; Kwon, Junehee; Kim, Wansoo - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 410-427

Persistent link: https://www.econbiz.de/10009730476

Hotel employees' uniform and their self-perceptions in Southern California

Yeh, Ronnie; Tu, Yi-ting; Chuang, Ning-kuang; Lin, … - In: Tourism management perspectives : TMP 6 (2013), pp. 79-81

Persistent link: https://www.econbiz.de/10009734911

When does the devil make work? : an empirical study of the impact of workload on worker productivity

Tan, Tom Fangyun; Netessine, Serguei - 2012

Persistent link: https://www.econbiz.de/10009622295

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