Schiprowski, Amelie - 2017
Caseworkers are the main human resource used to provide social services. This paper asks if, and how much, caseworkers … unplanned absences among Swiss UI caseworkers. I find that individuals who lose an early meeting with their caseworker stay on … caseworkers: the effect of a foregone meeting doubles for caseworkers in the highest productivity tercile, while it is zero for …