Showing 1 - 10 of 106
Persistent link: https://www.econbiz.de/10010461172
Persistent link: https://www.econbiz.de/10013383480
Persistent link: https://www.econbiz.de/10011339220
Persistent link: https://www.econbiz.de/10003887494
Persistent link: https://www.econbiz.de/10003684350
Persistent link: https://www.econbiz.de/10010246046
Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures...
Persistent link: https://www.econbiz.de/10012522259
Persistent link: https://www.econbiz.de/10014301354
Persistent link: https://www.econbiz.de/10009627493
Persistent link: https://www.econbiz.de/10011532916