Rechtskunde -- Dienstkunde -- Brandschutz und sonstige Notfallmaßnahmen -- Arbeits-, Gesundheits- und Umweltschutz -- Einsatz von Schutz- und Sicherheitstechnik -- Situationsbeurteilung und -bewältigung -- Kommunikation -- Kunden- und Serviceorientierung -- Zusammenarbeit.

This paper addresses the following question: how can we reconcile workers` rights and social protection with firms` competitiveness and productivity? In Latin America, there is an intense debate about the perverseness of the labor law (claimed to be harmful both to workers and to firms) and, in...

Since every Safety Management System (SMS) is intended to provide a framework by which an organisation manages risk, it is inevitable that accident investigators will take a close interest. The good investigator will always want to understand how the SMS was intended to control risk and how this...