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Promoting service-oriented organizational citizenship behaviors in hotels : the role of high-performance human resource practices and organizational social climates
Tang, Ta-wei; Tang, Ya-yun - In: International journal of hospitality management 31 (2012) 3, pp. 885-895
Persistent link: https://www.econbiz.de/10009544281
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Does job standardization increase organizational citizenship behavior?
Chen, Li-chan; Niu, Han-jen; Wang, Yau-de; Yang, Chyan; … - In: Public personnel management 38 (2009) 3, pp. 39-49
Persistent link: https://www.econbiz.de/10003891661
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We are in the same boat : tourist citizenship behaviors
Liu, Jui Shiang; Tsaur, Sheng-hshiung - In: Tourism management : research, policies, practice 42 (2014), pp. 88-100
Persistent link: https://www.econbiz.de/10010354146
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Employee resilience and mentoring functions as moderators of the relationship between workplace hazing and affective organizational commitment
Zong, Yuanyuan; Tsaur, Sheng-Hshiung - In: International journal of hospitality management 114 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014439939