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Requested to do right things excessively : how citizenship pressure/future focus influence health-related work outcomes in health organizations during the pandemic
Lan, Junbang; Gong, Yuanyuan; Yuan, Bocong - In: Journal of health organization and management 36 (2022) 6, pp. 748-766
Persistent link: https://www.econbiz.de/10013367518
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How emotional regulation and conscientiousness break the reciprocal circle between customer mistreatment and surface acting : an experience sampling study
Lan, Junbang; Gong, Yuanyuan; Liu, Tao; Wong, Man-Nok; … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4007-4028
Persistent link: https://www.econbiz.de/10013413287
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How (in)congruence of leader-follower learning goal orientation influences leader-member exchange and employee innovation
Lan, Junbang; Huo, Yuanyuan; Wong, IpKin Anthony; Yuan, … - In: International journal of contemporary hospitality management 35 (2023) 7, pp. 2545-2563
Persistent link: https://www.econbiz.de/10014314801