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European journal of marketing : EJM
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International journal of hospitality management
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From internal brand management to organizational citizenship behaviours : evidence from frontline employees in the hotel industry
Buil, Isabel
;
Martínez, Eva
;
Matute, Jorge
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 256-271
Persistent link: https://www.econbiz.de/10011556074
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2
Service employee clusters in banking : exploring Ind’s typology considering behaviour, commitment and attitude about leadership
Wallace, Elaine
;
De Chernatony, Leslie
;
Buil, Isabel
- In:
European journal of marketing : EJM
47
(
2013
)
11/12
,
pp. 1781-1803
Persistent link: https://www.econbiz.de/10010205982
Saved in:
3
Transformational leadership and employee performance : the role of identification, engagement and proactive personality
Buil, Isabel
;
Pardos Martínez, Eva
;
Matute, Jorge
- In:
International journal of hospitality management
77
(
2019
),
pp. 64-75
Persistent link: https://www.econbiz.de/10011988436
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