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Correlates of nonwork and work satisfaction among hotel employees : implications for managers
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Journal of hospitality marketing & management 22 (2013) 3/4, pp. 375-406
Persistent link: https://www.econbiz.de/10009767985
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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Work engagement and turnover intentions : correlates and customer orientation as a moderator
Babakus, Emin; Yavas, Ugur; Karatepe, Osman M. - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1580-1598
Persistent link: https://www.econbiz.de/10011732188
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Relative effects of leadership and technology on bank employees' job outcomes
Yavas, Ugur; Jha, Subhash; Babakus, Emin - In: Services marketing quarterly 36 (2015) 2, pp. 173-187
Persistent link: https://www.econbiz.de/10011289990
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Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin - In: The international journal of bank marketing : IJBM 33 (2015) 7, pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
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Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash; Balaji, M. S.; Yavas, Ugur; Babakus, Emin - In: European journal of marketing : EJM 51 (2017) 2, pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
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Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet; Olugbade, Olusegun A.; Avci, Turgay; … - In: Tourism management perspectives : TMP 29 (2019), pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
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Perceived organizational support, career satisfaction, and performance outcomes : a study of hotel employees in Cameroon
Karatepe, Osman M. - In: International journal of contemporary hospitality management 24 (2012) 5, pp. 735-752
Persistent link: https://www.econbiz.de/10009568731
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Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Karatepe, Osman M. - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 4-26
Persistent link: https://www.econbiz.de/10010516553
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Core self-evaluations, exhaustion, and job outcomes : a study of frontline hotel employees in Iran
Karatepe, Osman M. - In: Tourism and hospitality research : the surrey quarterly … 11 (2011) 4, pp. 248-257
Persistent link: https://www.econbiz.de/10009408563