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Decision makers in dynamic environments such as air traffic control, firefighting, and call center operations adapt in real-time using outcome feedback. Understanding this adaptation is important for influencing and improving the decisions made. Recently, stimulus-response (S-R) learning models...
Persistent link: https://www.econbiz.de/10009476648
We introduce a diffusion of innovation model based on a network threshold approach. Realistic network and threshold data were gathered regarding the diffusion of new software tools within part of a large organization. Novel model features are a second threshold for innovation rejection and a...
Persistent link: https://www.econbiz.de/10009476649
In dynamic decision environments such as direct sales, customer support, and electronically mediated bargaining, decision makers execute sequences of interdependent decisions under time pressure. Past decision support systems have focused on substituting for decision makers' cognitive deficits...
Persistent link: https://www.econbiz.de/10009476650