Yeung, Chui Ling; Cheung, Chi Fai; Wang, Wai Ming; … - In: Journal of Knowledge Management 20 (2016) 2, pp. 386-414
Purpose Narratives are useful to educate novices to learn from the past in a safe environment. For some high-risk industries, narratives for lessons learnt are costly and limited, as they are constructed from the occurrence of accidents. This paper aims to propose a new approach to facilitate...
