Introduction: Service Excellence in Asian Tourism and Hospitality -- Part I: Designing the Service -- Service Design of Franchise and Independent Japanese Restaurants in Ho Chi Minh City, Vietnam -- Creating Excellent Guest Experiences: Servicescape and Processes -- Managing Customer...

Chapter 1: A brief introduction to indigenous entrepreneurship in Southeast Asia -- Chapter 2: A systematic review of literature (2006 – 2022) on indigenous entrepreneurship in Southeast Asia and the world -- Chapter 3: Poverty and indigenous entrepreneurship: A case study of the Mah Meri...

Background: Since the latter part of the 20th Century, countries have been particularly challenged by the trade-off that exists between delivering generous welfare provisions and strong economic growth. Such dynamics have stimulated a need to better understand the causes of income inequality so...