"This is not a technical book aimed at IT managers. It is written for anyone that wants to understand how technology will reshape business in the 2020s. The book uses plain language to educate business leaders on the key technologies that will reshape our lives in the coming decade: DARQ...

Purpose – The purpose of this paper is to explore recent technological and methodological developments in the evaluation of audience behaviour at planned events and discuss the implications for researchers in this field, particularly the advantages of evaluating in real‐time. The creation...

Intro -- The Innovation Ultimatum -- Contents -- Foreword: Don't Fear the Future . . . Prepare for It -- Introduction: To Survive, Every Company Must Become a Tech Company -- The Innovation Ultimatum -- Automation and Augmentation -- Product, Service, and Business-Model Innovation -- The...

Increasingly, organisations are interested in managing corporate social responsibility (CSR) and sustainability as part of their operations management (OM). OM practices and research must respond to demands to address sustainability. This response is triggered by climate change and other...