Purpose: This study aims to assess if online interaction through social media, particularly Facebook, Twitter and YouTube, represents an effective stakeholder engagement mechanism in order to define the contents of social, environmental or sustainability reporting (SESR)....

chapter 1 Introduction -- chapter 2 Business and sustainability -- chapter 3 Materiality in sustainability reporting -- chapter 4 A theory of stakeholder engagement -- chapter 5 An empirical overview of stakeholder engagement in sustainability reports -- chapter 6 Conclusions.