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An empirical investigation of the relationship between quality management factors and customer satisfaction, improved competitive position and overall business performance
Sharma, Bishnu; Gadenne, David - In: Journal of strategic marketing 16 (2008) 4, pp. 301-314
Persistent link: https://www.econbiz.de/10003770743
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Entry barriers and industry rivalry : do they mediate the relationship between quality management practices and performance?
Sharma, Bishnu; Gadenne, David - In: International journal of quality & reliability management 27 (2010) 7, pp. 779-793
Persistent link: https://www.econbiz.de/10008656321
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The influence of sustainability performance management practices on organisational sustainability performance
Gadenne, David; Mia, Lokman; Sands, John; Winata, Lanita; … - In: Journal of accounting & organizational change 8 (2012) 2, pp. 210-235
Persistent link: https://www.econbiz.de/10009574388
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An investigation of the hard and soft quality management factors of Australian SMEs and their association with firm performance
Gadenne, David; Sharma, Bishnu - In: International journal of quality & reliability management 26 (2009) 9, pp. 865-880
Persistent link: https://www.econbiz.de/10009527135