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While web services have enabled seamless interoperability among heterogeneous IT implementations for multiple channels, innovative information and business services may further advance multi-channel integration. In investigating current practices of multi-channel management as a prerequisite for...

Persistent link: https://www.econbiz.de/10010668939

ORP3 - Operations Research Peripatetic Postgraduate Program Conference at the Johannes Kepler University in Linz, Austria

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Interactive selection of web services under multiple objectives

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Multi-channel management : an exploratory study of current practices

Wakolbinger, Lea M.; Stummer, Christian - In: International journal of services, economics and management 5 (2013) 1/2, pp. 112-124

Persistent link: https://www.econbiz.de/10009749430