Tampere, Päivi; Tampere, Kaja; Luoma-Aho, Vilma - In: Corporate Communications: An International Journal 21 (2016) 4, pp. 414-434
Purpose The purpose of this paper is to investigate the authority communication and its relationship to citizens during a disaster. This analysis is crucial for organisations to help them understand the different ways in which crises are perceived by citizens, and the reactions they may cause....
