This compilation of original essays by an international cast of economists, regulators and industry practitioners analyzes some of the major issues now facing postal and delivery services throughout the world as competition from information and communication technologies (ICT) has increased....

Computers can substitute for many tasks currently performed by humans and are likely to change occupations in the near future. However, it is not likely that entire occupations will disappear. In this context, little attention has been paid to possible impacts of digital transformation on...