Barnes, Stuart J.; Scornavacca, Eusebio; Innes, Douglas - In: Industrial Management & Data Systems 106 (2006) 2, pp. 172-181
Purpose – Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile business‐to‐employee solutions, especially field force automation (FFA), have been widely adopted throughout the planet. The purpose of this paper is to investigate the...