By using user generated content (UGC), specifically customer ratings, this paper disentangles the role of different dimensions of product quality in influencing consumer choice. We use a structural estimation model with endogenous prices and heterogeneous customer preferences to show that...

We study production networks of automotive assembly plants to shed new light on the impact of flexibility on plant productivity. We observe that the contemporary manufacturing networks of automotive assembly plants of three US companies (Chrysler, Ford and General Motors) have become less...