Purpose – This paper aims to propose the use of net present value methods to derive the quality costs of quality improvement projects. The proposed methodology is then demonstrated in a case study of a quality improvement to an inspection process in an automobile assembly plant....

Purpose – This paper focuses on assembly line performance of an automotive body shop that builds body‐in‐white (BIW) assembly utilizing about 700+ process robots. These robots perform various operations such as welding, sealing, part handling, stud welding and inspection. There is no...