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A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004:2009
Moradi-Moghadam, Mohsen
;
Safari, Hossein
;
Maleki, Meysam
- In:
International journal of business process integration …
6
(
2012/13
)
2
,
pp. 167-184
Persistent link: https://www.econbiz.de/10009788538
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