Unveils the myth that process breakthrough methodologies like business process improvement, process re‐engineering, and process innovation, provide a greater total organizational improvement than continuous improvement methodologies. Also shows how to combine continuous improvement and...

Suggests that organizational improvement methodologies have a life cycle. This takes them through the stages of being the “in” thing to do, then into a decline because they are no longer exciting or have failed to produce results. Ultimately they are left being pursued by only a few...