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Perceived value and behavioral intentions toward dining at Chinese restaurants in Bangladesh : the role of self-direction value and price fairness

Hasan, Abdulla Al-Towfiq - In: South Asian journal of marketing 3 (2022) 2, pp. 116-134

Purpose This paper investigates the effect of perceived value (hedonic value, utilitarian value, and conditional value) on customers’ behavioral intentions toward dining at Chinese restaurants in Bangladesh. Moreover, this study examines the mediating effect of self-direction value and the...

Persistent link: https://www.econbiz.de/10014226236

Formulation and implementation of CRM for service firms

Elahi, Ashak; Hosain, Md Sajjad; Rasel, Md - In: International journal of technology for business (IJTB) 2 (2020) 1, pp. 1-7

The present economic situation has necessitated the acquisition of competent tools and technologies such as CRM by organizations to enable them to monitor and optimize each customer interaction in order to maximize return on investment, to improve customer retention and to gain customer loyalty....

Persistent link: https://www.econbiz.de/10012513076

Customer knowledge management (CKM) practices in the telecommunication industry in Bangladesh

Mohammad Fateh Ali Khan Panni; Hoque, Naimul - In: International journal of information systems in the … 9 (2017) 2, pp. 46-70

Persistent link: https://www.econbiz.de/10011675424

The role of e-sellers' overall reputation on trust formation, purchase intention and purchase satisfaction : a developing country perspective

Shareef, Mahmud Akhter; Kumar, Vinod; Kumar, Uma; … - In: International journal of electronic marketing and … 2 (2008/09) 2, pp. 105-134

Persistent link: https://www.econbiz.de/10003781018

The link between export relationship quality, performance and expectation of continuing the relationship : a South Asia exporters' perspective

Ahamed, A. F. M. Jalal; Skallerud, Kåre - In: International journal of emerging markets 10 (2015) 1, pp. 16-31

Persistent link: https://www.econbiz.de/10011348542

Evaluating the effect of cost related factors on relationship quality : an investigation of retailer-supplier relationship in Bangladesh

Aziz, Mohammed Tareque; Noor, Nor Azila Mohd - In: International journal of retail & distribution management 41 (2013) 7, pp. 545-558

Persistent link: https://www.econbiz.de/10009770717

Customer-centric corporate social responsibility : a framework for Islamic banks on ethical efficiency

Rashid, Mamunur; Abdeljawad, Islam; Ngalim, Siti Manisah; … - In: Management research review 36 (2013) 4, pp. 359-378

Persistent link: https://www.econbiz.de/10009729338

Destination loyalty : effects oine tourists' experiences, memories, and satisfaction on intentiond

Quadri-Felitti, Donna L.; Fiore, Ann Marie - In: Tourism and hospitality research : the surrey quarterly … 13 (2013) 1, pp. 47-62

Persistent link: https://www.econbiz.de/10010351662

Effect of distance and communication climate on export performance : the mediating role of relationship quality

Ahamed, A. F. M. Jalal; Skallerud, Kåre - In: Journal of global marketing 26 (2013) 5, pp. 284-300

Persistent link: https://www.econbiz.de/10010232458

Describing the relationships between tourist satisfaction and destination loyalty in a segmented and digitalized market

Neuts, Bart; Romão, João; Leeuwen, Eveline S. van; … - In: Tourism economics : the business and finance of tourism … 19 (2013) 5, pp. 987-1004

Persistent link: https://www.econbiz.de/10010250708