Training Need Assessment (TNA) is a process to identify the gap between current performance and the departmental objectives. It's a diagnostic tool that helps reducing the gap between employee skills and the skills required by the job. Effective training need assessment forms the basis or...

There is a paramount importance of appropriateness in recruitment and selection for the desired performance of the private commercial banks in Bangladesh. It is the determinant of the performance of the banks that leads to the growth and development of the banks in future. However, this aspect...

The paper investigates the relationships of remittance with credit disbursement of the banking sector in Bangladesh. The major portion of the remittance in Bangladesh is transferred through different banks as official channel. Besides, remittance recipient families transfer a portion of the...

This study attempts to identify the factors related to service quality of the banks in Dhaka City of Bangladesh. It identifies the relationship between age, educational background, profession, and length of involvement, types of services obtained by the clients and the service quality factors....

This paper attempts to identify the service quality of BRAC Bank of Bangladesh. It identifies the service quality factors important to the Bank. A survey has been conducted on the clients of BRAC Bank with a structured questionnaire. The respondents' were selected from the 14 branches of BRAC...

Banking sector is the most prominent and stable sector compared to other industrial sectors of Bangladesh. At present there are 59 scheduled banks including 48 private commercial banks in Bangladesh operating under the regulation of Bangladesh Bank. There is a paramount importance of manpower...

Banks and financial institutions of Bangladesh invest a large amount of money for training purposes in building and enhancing capacity of their human resources. But whether this investment is effective or not is a question often asked by the policymakers of these institutions. These institutions...