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Merely anticipating a future sad event may motivate consumers to “accumulate (i.e., bank) happiness” in order to enhance their ability to cope with the anticipated sadness later— a phenomenon that we call banking happiness. People bank happiness because of the lay theory that happiness is...
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The present research focuses on the influence of the well-being indicators, more specifically, the indicators reflecting the life quality on the banking systems evolution from the EU member states. The study offers a unique approach to comparing the two country groups: the eurozone countries and...
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and work overload on life satisfaction and family satisfaction of the bank employees. This paper examines the effects of …
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von Unternehmen geworden. Eine wesentliche Voraussetzung für die Entstehung von Kundenbindung ist die Zufriedenheit des …- / Diskonfirmationsparadigmas. Es beschreibt die Entstehung der Zufriedenheit als komplexen psychischen Vergleichsprozess zwischen den Erwartungen …
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