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Research process for selecting a theoretical framework and bibliometric analysis of a theme : illustration for the management of customer service in a bank
Ensslin, Leonardo; Dutra, Ademar; Ensslin, Sandra Rolim; … - In: Modern economy 6 (2015) 6, pp. 782-796
Persistent link: https://www.econbiz.de/10011385290
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What is an award worth? : an econometric assessment of the impact of awards on employee performance
Neckermann, Susanne; Cueni, Reto; Frey, Bruno S. - 2009
us to estimate the impact of receiving an award on effort. The performance of winners proves to be significantly higher … than that of comparable non-recipients after the award has been presented. This increase in work effort is sizeable, robust …
Persistent link: https://www.econbiz.de/10003850510
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Citi International Personal Bank : the IDM Business Performance Awards 2009 ; award winner campaign ; minimum relationship balance
Boothby, Kate - In: Journal of direct, data and digital marketing practice … 11 (2009/10) 4, pp. 332-340
Persistent link: https://www.econbiz.de/10003979197
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What is an award worth econometric assessment impact awards employee performance
Neckermann, Susanne; Cueni, Reto; Frey, Bruno S. - 2010 - May 2010
Persistent link: https://www.econbiz.de/10003980638
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What is an award worth? : an econometric assessment of the impact of awards on employee performance
Neckermann, Susanne; Cueni, Reto; Frey, Bruno S. - 2009
Persistent link: https://www.econbiz.de/10003873787
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Awards at work
Neckermann, Susanne; Cueni, Reto; Frey, Bruno S. - 2012
award for voluntary work behaviors significantly increases subsequent core call center performance. The effect is short …
Persistent link: https://www.econbiz.de/10009509767
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What is an Award Worth? An Econometric Assessment of the Impact of Awards on Employee Performance
Neckermann, Susanne - 2010
us to estimate the impact of receiving an award on effort. The performance of winners proves to be significantly higher … than that of comparable nonrecipients after the award has been presented. This increase in work effort is sizeable, robust …
Persistent link: https://www.econbiz.de/10013152722
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A revenue-based frontier measure of banking competition
Carbó Valverde, Santiago; Humphrey, David B.; … - In: Bank performance, risk and firm financing, (pp. 135-153). 2011
Persistent link: https://www.econbiz.de/10009355762