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Today in the economy of any country banks play a vital role. One cannot think of the development of any nation without … any other person using other services provided by the banks, the motto should be “Customer Satisfaction.”The main thing … for the next millennium, a survey of the city of certain banks in the city of Udaipur has been undertaken. The researcher …
Persistent link: https://www.econbiz.de/10013117493
This paper examines the concept of service quality in private banking theoretically and empirically and identifies factors which contribute to service quality. A multidimensional and hierarchical model is developed based on the work of Rust and Oliver (in Service Quality, pp. 1–20, 1994) and...
Persistent link: https://www.econbiz.de/10013123746
-2010). Customer service is perhaps the most important dimension of retail banking. While most public sector banks offer the same range … borrowers about the two types of banks in India i.e. the private sector banks and public sector banks. It has revealed that all … and Marketing of loan products and Economic value and convenience. Private Banks are found to be comparatively better in …
Persistent link: https://www.econbiz.de/10013101489
to enhance their customer base banks have been introducing innovative services including that of high quality ATM …
Persistent link: https://www.econbiz.de/10013105276
Persistent link: https://www.econbiz.de/10013068631
An abstract condenses a longer piece of writing while highlighting its major points, concisely describing the content and scope of the writing, and reviewing the content in very abbreviated form. A research abstract concisely states the major elements of a research project. It states: purpose,...
Persistent link: https://www.econbiz.de/10013014816
Banks in New Zealand have been putting substantial efforts into trying to attract and retain tertiary student customers … toward the bank packages that were offered by banks in New Zealand. A relatively low defection rate was found in this study …. It appeared to be their satisfaction, especially their satisfaction with banks and service channels, which contributed to …
Persistent link: https://www.econbiz.de/10013156976
Objective – This causal research is aimed at obtaining information related to the effect of uncertainty environment, market orientation, and innovation in direct and indirect effect on the business performance in a holistic co-alignment perspective. Methodology – In this research, 90 samples...
Persistent link: https://www.econbiz.de/10012951659
Objective – The development of Islamic banks in Indonesia requires a new strategy. The size of the population of … Indonesia is a potential market for Islamic banks to target religious and non-religious customers and implement quality … that both the religious market consumers and the floating market consumers desire the establishment of a strong emotional …
Persistent link: https://www.econbiz.de/10012951957