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The influence of culture on trust in B2B banking relationships

Houjeir, Roudaina; Brannan, Ross - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 495-515

Persistent link: https://www.econbiz.de/10011731545

Social CRM, RMO and business strategies affecting banking performance effectiveness in B2B context

Wongsansukcharoen, Jedsada; Trimetsoontorn, Jirasek; … - In: The journal of business & industrial marketing 30 (2015) 6, pp. 742-760

Persistent link: https://www.econbiz.de/10011382407

Relatinship investment and reciprocity : an empirical investigation

Yu, Yu - In: The journal of business & industrial marketing 30 (2015) 5, pp. 637-647

Persistent link: https://www.econbiz.de/10011341889

How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships

Dahlstrom, Robert; Nygaard, Arne; Kimasheva, Maria; … - In: The international journal of bank marketing : IJBM 32 (2014) 4, pp. 268-278

Persistent link: https://www.econbiz.de/10010387146

The impact of relational versus technological resources on e-loyalty : a comparative study between local, national and foreign branded banks

Kingshott, Russel P. J.; Sharma, Piyush; Chung, Henry F. L. - In: Industrial marketing management : the international … 72 (2018), pp. 48-58

Persistent link: https://www.econbiz.de/10011887283

Precursors and outcomes of perceived value in B2B banking services : a nomological framework

Zietsman, Mariëtte Louise; Mostert, Pierre; Svensson, … - In: Journal of relationship marketing : innovations and … 22 (2023) 4, pp. 330-353

Persistent link: https://www.econbiz.de/10014422300

The impact of competition on bank orientation

Degryse, Hans (contributor); Ongena, Steven (contributor) - 2006

Persistent link: https://www.econbiz.de/10003376492

The Impact of Competition on Bank Orientation

Degryse, Hans; Ongena, Steven - 2006

How do banks react to increased competition? Recent banking theory offers conflicting predictions about the impact of … competition on bank orientation - i.e., the choice of relationship based versus transactional banking. We empirically investigate … the impact of interbank competition on bank branch orientation. We employ a unique data set containing detailed …

Persistent link: https://www.econbiz.de/10014055846

Multiple perspectives on customer relationships : editorial

Heinonen, Kristina - In: The international journal of bank marketing : IJBM 32 (2014) 6, pp. 450-456

Persistent link: https://www.econbiz.de/10010415439

Banking system trust, bank trust, and bank loyalty

Esterik-Plasmeijer, Pauline W. J. van; Raaij, Willem … - In: The international journal of bank marketing : IJBM 35 (2017) 1, pp. 97-111

Persistent link: https://www.econbiz.de/10011617852

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