Manh-Trung Phung; Cheng, Cheng-Ping; Guo, Chuanyin; … - In: Operations research perspectives 7 (2020), pp. 1-11
As a bank manager, not only the overall performance of the bank is considered, but also the performances of all divisions needed to be evaluated. Though there have been many works investigating the performance of banking by Data Envelopment Analysis (DEA) since the 1990s, the internal structure...