//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Bank lending"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer satisfaction manageme...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Bank lending
Bank
65,133
Italien
63,243
Italy
41,093
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Deutschland
11,352
Theorie
8,508
Theory
8,359
Germany
7,985
USA
6,927
Service quality
6,829
Consumer behaviour
6,644
Dienstleistungsqualität
6,635
Konsumentenverhalten
6,438
Relationship marketing
6,337
Beziehungsmarketing
6,282
United States
6,016
Kreditgeschäft
5,885
EU-Staaten
5,812
EU countries
5,720
Frankreich
5,082
Großbritannien
5,031
Bankenregulierung
5,024
Bank regulation
5,006
Financial sector
4,662
Schätzung
4,651
Welt
4,611
Finanzkrise
4,603
World
4,563
Financial crisis
4,560
Finanzsektor
4,539
Estimation
4,424
United Kingdom
4,295
France
3,976
Geldpolitik
3,778
Bankrisiko
3,728
Bank risk
3,699
Indien
3,673
Banks
3,547
more ...
less ...
Online availability
All
Free
2,510
Undetermined
1,524
Type of publication
All
Book / Working Paper
2,915
Article
2,766
Journal
8
Type of publication (narrower categories)
All
Article in journal
2,601
Aufsatz in Zeitschrift
2,601
Graue Literatur
1,278
Non-commercial literature
1,278
Arbeitspapier
1,224
Working Paper
1,224
Aufsatz im Buch
155
Book section
155
Hochschulschrift
115
Thesis
84
Collection of articles of several authors
78
Sammelwerk
78
Conference paper
31
Konferenzbeitrag
31
Aufsatzsammlung
30
Konferenzschrift
26
Conference proceedings
20
Collection of articles written by one author
15
Sammlung
15
Case study
12
Fallstudie
12
Bibliografie enthalten
10
Bibliography included
10
Handbook
10
Handbuch
10
Market information
8
Marktinformation
8
Lehrbuch
7
Annual report
5
Jahresbericht
5
Textbook
5
Statistics
4
Statistik
4
Festschrift
3
Ratgeber
3
Amtsdruckschrift
2
Glossar enthalten
2
Glossary included
2
Government document
2
Guidebook
2
more ...
less ...
Language
All
English
5,366
German
200
Italian
62
Russian
29
Polish
10
French
9
Spanish
5
Portuguese
4
Croatian
2
Norwegian
2
Ukrainian
2
Bulgarian
1
Lithuanian
1
Dutch
1
Swedish
1
more ...
less ...
Author
All
Ongena, Steven
87
Hasan, Iftekhar
58
Sette, Enrico
45
Berger, Allen N.
38
Peydró, José-Luis
38
Gambacorta, Leonardo
34
Degryse, Hans
31
Weill, Laurent
28
Rossi, Paola
26
Correa, Ricardo
25
Acharya, Viral V.
23
Mistrulli, Paolo Emilio
22
Ferri, Giovanni
20
Goldberg, Linda S.
20
Lin, Chih-Yung
19
Beck, Thorsten
18
Caporale, Guglielmo Maria
18
Godlewski, Christophe J.
18
Jagtiani, Julapa
18
Saunders, Anthony
18
Schivardi, Fabiano
18
Tarazi, Amine
17
Zazzaro, Alberto
17
Agarwal, Sumit
16
Norden, Lars
16
Strahan, Philip E.
16
De Jonghe, Olivier
15
Laeven, Luc
15
Ogura, Yoshiaki
15
Vacca, Valerio
15
Calomiris, Charles W.
14
Del Prete, Silvia
14
Huizinga, Harry
14
Pagnini, Marcello
14
Presbitero, Andrea
14
Rajan, Raghuram Govind
14
Steffen, Sascha
14
Di Colli, Stefano
13
Francis, Bill B.
13
Fungáčová, Zuzana
13
more ...
less ...
Institution
All
National Bureau of Economic Research
55
Finanz Colloquium Heidelberg
6
Leibniz-Institut für Wirtschaftsforschung Halle
6
Bankenfachverband
5
Center for Economic Research <Tilburg>
3
Nomos Verlagsgesellschaft
3
Associacija Regionalʹnych Bankov Rossii
2
Federal Reserve Bank of Chicago
2
Finansovyj Universitet
2
International Growth Centre <London>
2
Internationaler Währungsfonds / Western Hemisphere Department
2
Jugo-Zapadnyj Bank <Rostow am Don>
2
Orenburgskij Gosudarstvennyj Universitet
2
Reserve Bank of India / Department of Statistics
2
Rostovskij gosudarstvennyj ėkonomičeskij universitet RINCh
2
SUERF - The European Money and Finance Forum
2
Sankt-Peterburgskij Gosudarstvennyj Universitet Ėkonomiki i Finansov / Kafedra Deneg i Cennych Bumar
2
Trinity College Dublin / Department of Economics
2
William Davidson Institute <Ann Arbor, Mich.>
2
World Bank
2
Andrew Young School of Policy Studies / International Studies Program
1
Arab Monetary Fund
1
Asian Development Bank
1
Associacija Bankov Severo-Zapada
1
Associazione Italiana del Credito al Consumo e Immobiliare
1
Associazione bancaria italiana
1
Banca Nazionale del Lavoro
1
Bangladesh Institute of Bank Management
1
Bank al-Maġrib <ar-Ribāṭ>
1
Bank für Internationalen Zahlungsausgleich / Währungs- und Wirtschaftsabteilung
1
Bank of Canada
1
Bankers' Association for Foreign Trade, Washington, D.C.
1
Banq Le'ûmmî le-Yiśrā'ēl <Tēl-Āvîv>
1
Bildungsverlag EINS GmbH
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Center for International Development <Cambridge, Mass.>
1
Center for the Study of Industrial Organisation
1
Central Bank of Kenya
1
Charkivs'kyj bankivsʹkyj instytut
1
Conference on "Banks, Local Credit Markets and Credit Supply" <2010, Mailand>
1
more ...
less ...
Published in...
All
Journal of banking & finance
149
Discussion papers / CEPR
54
NBER working paper series
53
Finance research letters
52
Journal of financial intermediation
49
Temi di discussione / Banca d'Italia
49
Journal of financial stability
47
Working paper series / European Central Bank
47
International review of financial analysis
41
The journal of corporate finance : contracting, governance and organization
40
Economic modelling
36
NBER Working Paper
36
Journal of international financial markets, institutions & money
35
Working paper / National Bureau of Economic Research, Inc.
34
Discussion paper
33
Discussion paper / Centre for Economic Policy Research
32
Research in international business and finance
32
Applied economics
31
IMF working papers
31
International review of economics & finance : IREF
31
Pacific-Basin finance journal
30
Working papers / Bank for International Settlements
30
Journal of financial services research : JFSR
29
Applied economics letters
28
Bank of Italy Temi di Discussione (Working Paper)
28
Journal of financial economics
28
Journal of international money and finance
28
CESifo working papers
27
Finance and economics discussion series
27
The European journal of finance
26
Working paper
25
Journal of money, credit and banking : JMCB
24
Questioni di economia e finanza
24
Review of quantitative finance and accounting
24
Management science : journal of the Institute for Operations Research and the Management Sciences
23
Review of finance : journal of the European Finance Association
20
Economic systems
19
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
19
RIETI discussion paper series
19
Research paper series / Swiss Finance Institute
19
more ...
less ...
Source
All
ECONIS (ZBW)
5,688
Other ZBW resources
1
Showing
1
-
10
of
5,689
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customers experience and problem resolutions in retail banking : some empirical evidence from Italian banking
Malinconico, Antonella
;
Fuccio, Nathalie
- In:
International journal of financial innovation in …
1
(
2016
)
1/2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10011668563
Saved in:
2
Loan growth and interest income of Italian listed
banks
: a multivariate analysis
Crovini, Chiara
;
Ossola, Giovanni
;
Giovando, Guido
- In:
International journal of markets and business systems
2
(
2016
)
2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10011715802
Saved in:
3
Is the lending decision-making process affected by behavioral biases? : evidence from Southern
Italy
D'Angelo, Eugenio
;
Mustilli, Mario
;
Piccolo, Rossana
- In:
Modern economy
9
(
2018
)
1
,
pp. 160-173
Persistent link: https://www.econbiz.de/10011843778
Saved in:
4
The management of non-performing loans : a survey among the main Italian
banks
Carpinelli, Luisa
;
Cascarino, Giuseppe
;
Giacomelli, Silvia
- In:
Politica economica, journal of economic policy
33
(
2017
)
2
,
pp. 157-187
Persistent link: https://www.econbiz.de/10011809907
Saved in:
5
Credit access and performance of Italian firms : how relevant is gender?
Serino, Luana
;
Papa, Armando
;
Campanella, Francesco
; …
- In:
International journal of managerial and financial accounting
11
(
2019
)
3/4
,
pp. 269-289
Persistent link: https://www.econbiz.de/10012162673
Saved in:
6
Bad loan closure times in
Italy
Bonaccorsi di Patti, Emilia
;
Demma, Cristina
;
Dottori, …
-
2019
Persistent link: https://www.econbiz.de/10012162899
Saved in:
7
Sustainability and
bank
credit access : new evidence from Italian SMEs
D'Apolito, Elisabetta
;
Galletta, Simona
;
Iannuzzi, …
- In:
Research in international business and finance
69
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015053047
Saved in:
8
Novye tendencii v razvitii sberegatelʹnogo dela v Južnom regione Rossii : materialy 2 Mežregionalʹnoj naučno-praktičeskoj konferencii Jugo-Zapadnogo Banka Sberbanka Rossii ; sborni...
Kugaev, S. V.
(
contributor
)
-
2003
Persistent link: https://www.econbiz.de/10001997543
Saved in:
9
Novye tendencii v razvitii sberegatelʹnogo dela v Južnom regione Rossii : materialy 3 Mežregionalʹnoj naučno-praktičeskoj konferencii Jugo-Zapadnogo Banka Sberbanka Rossii ; sborni...
Kugaev, S. V.
(
contributor
)
-
2004
Persistent link: https://www.econbiz.de/10003978397
Saved in:
10
Bankowo´s´c detaliczna : idee, modele, procesy
Gospodarowicz, Andrzej
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008797683
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->