Taghavi, Komeil Ali; Mashayekh, Mohammadreza - In: Asian journal of economics and banking : AJEB 8 (2024) 2, pp. 240-266
a "business process", and the assessment of "maturity level" in Parsian Bank. Design/methodology/approach - Theoretical … process" were extracted by Parsian Bank's experts through the "Delphi method". Next, the "sequence" of the "sub-processes" was … determined by means of the "AHP". Eventually, Parsian Bank's maturity levels for all the sub-processes as well as the overall …