Purpose – The aim of this paper is to use psychological contracts theory to explore performance management practices in Mexico paying particular attention to the impact of national culture, social and structural factors. Design/methodology/approach – The paper examines the content of...

Purpose – Labor contracts are built on the basis of different latent premises about expectations of the organizations and the workers. Paternalism is widespread in Latin America, and its diverse forms should be taken into account in the design of HR policies and management practices. The paper...

Purpose – The aim of this paper is to look at why and how HRM may take on a more strategic role within mergers and acquisitions (M&As) processes. Design/methodology/approach – The paper discusses the ABN AMRO Bank case. The Dutch bank first acquired one of the largest Brazilian banks and,...

We estimate inefficiency for the Chilean banking system in the period 1990-1999 through a sample of 24 national and foreign banks. Estimations indicate that the large banks are closer to their efficient frontiers (or display less x-inefficiency) as compared to the group of very small, small and...

Purpose – Labor contracts are built on the basis of different latent premises about expectations of the organizations and the workers. Paternalism is widespread in Latin America, and its diverse forms should be taken into account in the design of HR policies and management practices. The paper...

Purpose – The purpose of this paper is to uncover the dimensions that form the construct of switching barriers for retail banking customers in the Chilean banking industry. Design/methodology/approach – The investigation was divided into three stages: Stage 1: literature and existing...

The study assesses the role of mobile phones and mobile banking in decreasing inequality in 52 African countries. The empirical procedure involves first, examining the income-redistributive effect of mobile phone penetration and then investigating the contribution of mobile banking services in...

Purpose - We investigate if financial development benefits from financial globalisation are questionable until certain thresholds of financial globalisation are attained. Design/methodology/approach - Financial globalisation is proxied with Net Foreign Direct Investment Inflows as a percentage...