This project involved a seven-year longitudinal case study of a Bank monitoring over time the changes in profit measurement and overhead allocation, product group profitability, benchmarking, customer profitability, budgeting and profitability/performance measures such as return on risk adjusted...

An external management audit is an independent examination of an organisation resulting in a statement to external users on the performance of the management function. The reasons for conducting external management audits (including accountability for corporate behaviour) are discussed. Bankers...

An external management audit is an independent examination of an organization resulting in a statement to external users on the performance of the management function. A simulated corporate overdraft decision was posted to 354 bankers with three groups of 118 bankers receiving the same package...