Showing 1 - 10 of 1,251
The authors tested a modified SERVQUAL scale based on a survey of Pancretan Cooperative Bank's customers – in terms of a critical case study – in order to identify any differences in service quality satisfaction and its impact on the behavioral intentions of the bank's customers. Considering...
Persistent link: https://www.econbiz.de/10013013188
banks. This paper provides empirical evidence on banks' responses to wholesale funding shocks, using data of seventeen of … the largest Dutch banks over the period January 2004 to April 2010. The dynamic interrelations among instruments of bank … that banks respond to a negative funding liquidity shock in a number of ways. First, banks reduce lending, especially …
Persistent link: https://www.econbiz.de/10009018572
banks. This paper provides empirical evidence on banks’ responses to market funding shocks, using data of seventeen of the … largest Dutch banks over the period January 2004–April 2010. The dynamic interrelations among instruments of bank liquidity … management are modelled in a panel Vector Autoregressive (p-VAR) framework. Orthogonalized impulse responses reveal that banks …
Persistent link: https://www.econbiz.de/10010702767
The paper analyzes Information Technology (IT) governance disclosure on a sample of the major 20 EU banks (from Italy …, Germany, France and Spain) to observe if, how and where banks report on their IT governance issues. Since IT governance (like … banks' operational functioning; it is a key resource in developing and supporting banking services, enabling institutions …
Persistent link: https://www.econbiz.de/10012012577
highlight an opposite effect: higher profitability loosens bank borrowing constraints. This enables profitable banks to take …
Persistent link: https://www.econbiz.de/10012020122
To reconcile the mixed empirical results, we develop a theoretical model whose main implication is a concave impact of regulation on the probability of a crisis. We test this relationship by applying a Probit model of a non-linear specification to annual data from 1999 to 2011 drawn from 132...
Persistent link: https://www.econbiz.de/10012030889
We explore the actions of financially distressed banks in two distinct periods that include financial crises (1985 … widespread belief that distressed banks gamble for resurrection, we document that distressed banks take actions to reduce … forces beyond formal regulations incentivize bank managers to deleverage when their banks are in distress …
Persistent link: https://www.econbiz.de/10012107655
Bank leverage ratios have made an impressive and largely unopposed return; they are mostly used alongside risk-weighted capital requirements. The reasons for this return are manifold, and they are not limited to the fact that bank equity levels in the wake of the global financial crisis (GFC)...
Persistent link: https://www.econbiz.de/10011389182
After the collapse of Lehman Brothers, a rapid and far-reaching shrinkage of international banks’ assets with a focus …
Persistent link: https://www.econbiz.de/10011299079
This paper describes concepts and tools behind macroprudential monitoring, and the growing importance of macroprudential tools for assessing the stability of financial systems. This paper also employs a macroprudential approach in examining financial soundness and identifying its determinants....
Persistent link: https://www.econbiz.de/10010529694