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9001 standard, and other concepts, for developing an appropriate survey instrument. Then the questionnaires were …
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This study explores the impact of adopting the quality management system according to the International Standardization for Organizations (ISO) standards called ISO 9001 on firms' working capital management efficiency (WCME). This study analyzes Small- and Medium-Sized Enterprises (SMEs) in the...
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Many studies have suggested the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization’s performance. A considerable amount of literature has examined the relationship between TQM and other elements like business performance, organizational...
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