Under uncertainty, regret is a function depending on both the realized outcome and forgone outcome on a state. This paper studies a general and simple model that only regret-based decisions are assumed without other restrictions such as additive separability, the existence of objective...

The purpose of this study is to investigate service quality dimensions in restaurant services. The study examines the influence of the service dimensions on customer satisfaction and behavioral intentions within the restaurant context in an island economy, Mauritius. Factor analysis was...