Represents a more popularized adaptation of the complete report written as documentation of the benchmarking activity in the project SMArTMAN SME. Uses benchmarking in the SMArTMAN SME project to increase the knowledge about the supply chain management process and to enable the industrial...

Purpose – The purpose of this paper is to explore the range of benchmarking applications that can be used in a principal‐agent relationship setting often found in the public sector. Design/methodology/approach – Collection and critical analysis of secondary data from relevant publications...

The two quality management concepts of benchmarking and poor quality cost measurement have been developed completely separate from each other and without any interaction between them. Both have also experienced some shortcomings that to some extent have limited their use and results. This paper...

Reports on a survey, conducted among a cross‐section of organizations, to establish the current state of benchmarking and to attempt to project its future developments. Reveals that determining the mechanisms for the transfer of best practices within an organization is a high‐priority issue....

Purpose – The purpose of this paper is to study the operational competitiveness and identify the development route of Chinese high‐tech manufacturing companies by comparing with other similar international manufacturing companies of global manufacturing strategies database....