Straker, Ian; Ison, Stephen; Humphreys, Ian; Francis, Graham - In: Benchmarking: An International Journal 16 (2009) 1, pp. 30-46
Purpose – The purpose of this paper is to explore the process benefits and findings of a functional benchmarking exercise. It explores the issues surrounding the potential introduction of a direct employee car parking financial incentive or disincentive measure at an airport, drawing on best...