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Performance management in service operational settings : a selective literature examination

Yasin, Mahmoud M.; Gomes, Carlos F. - In: Benchmarking : an international journal ; BIJ 17 (2010) 2, pp. 214-231

Persistent link: https://www.econbiz.de/10008648022

Benchmarking competitive methods and strategic choices of Portugues SMEs : traditional practices and new realities

Gomes, Carlos Francisco; Yasin, Mahmoud M.; Lisboa, João V. - In: Benchmarking : an international journal ; BIJ 16 (2009) 6, pp. 729-740

Persistent link: https://www.econbiz.de/10009526450

A win-win approach to promoting cooperation between business organisations and business education : the role of internships

Yasin, Mahmoud M.; Gomes, Carlos Francisco; Miller, … - In: International journal of process management and … 5 (2015) 4, pp. 499-514

Persistent link: https://www.econbiz.de/10011525855

A systematic benchmarking perspective on performance management of global small to medium-sized organizations : an implementation-based approach

Gomes, Carlos Francisco; Yasin, Mahmoud M. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 543-562

Persistent link: https://www.econbiz.de/10009270500

Changing role of maintenance in business organisations : measurement versus strategic orientation

Simões, Jorge M.; Gomes, Carlos Francisco; Yasin, … - In: International journal of production research 54 (2016) 11/12, pp. 3329-3346

Persistent link: https://www.econbiz.de/10011497190

Benchmarking competitive methods and strategic choices of Portuguese SMEs

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V. - In: Benchmarking: An International Journal 16 (2009) 6, pp. 729-740

Purpose – The purpose of this paper is to analyze and benchmark the strategic approaches utilized by Portuguese small and medium enterprises manufacturing organizations in response to the competitive pressures in the European and global markets. Design/methodology/approach – For the purpose...

Persistent link: https://www.econbiz.de/10014683457

A systematic benchmarking perspective on performance management of global small to medium‐sized organizations

Gomes, Carlos F.; Yasin, Mahmoud M. - In: Benchmarking: An International Journal 18 (2011) 4, pp. 543-562

Purpose – The purpose of this paper is to offer small to medium‐sized organizations (SMOs) with global business aspirations an innovative approach to performance measurement and management. Design/methodology/approach – The first phase of this research is based on a literature review. The...

Persistent link: https://www.econbiz.de/10014683530