Choy, K.L.; Chow, Harry K.H.; Lee, W.B.; Chan, Felix T.S. - In: Benchmarking: An International Journal 14 (2007) 3, pp. 352-368
Purpose – To develop a performance measurement system (PMS) in the application of supplier relationship management operated under a supply chain benchmarking framework. Acting as a monitoring tool for evaluating the performance of maintenance logistics providers against the defined performance...