Lee, Tat Y. - In: International Journal of Quality & Reliability Management 15 (1998) 2, pp. 162-177
Reports the findings of a survey on ISO 9000 certified firms in Hong Kong conducted by the University Industrial Centre of the University of Hong Kong in August 1996. Findings suggest that while in general the number of firms certified to ISO 9000 had been increasing, the proportion of small and...
